Edgekeeper 4.5-inch Fine Edge Utility Knife

• All orders are shipped FREE in the USA via the most economical shipping services. This method takes 7-10 business days for delivery.
• Expedited shipping is available for a nominal fee. If you choose this, your order will ship with UPS, FedEx, DHL or other common carrier, via ground service, and will be delivered within 3-5 business days.
• We also offer 2-day shipping. Check out our great rates.
• We try to ship all orders next business day, in some rare instances, orders will ship out up to 2 business days after being placed.
• We now ship internationally. Please allow us extra shipping time for any order shipping out of the U.S.
• We only ship to confirmed PayPal addresses.

• We accept PayPal and ship only to confirmed PayPal address.

• Mistakes happen. Please give us an opportunity to correct any error before you leave a negative feedback
• All items are fully inspected prior to shipping in order to ensure the contents of the packages remain intact.
• In the event that an item arrives defective, you must contact us within 7 days upon receipt for a Return authorization. Defective items must be returned within 14 days for exchange. Items will only be accepted for return in their original condition, with absolutely no accessories missing.
• We Guarantee 100% customer satisfaction. In the rare event that an item is not as described, we will gladly replace the item or issue a refund. However, you must contact us within 7 days of receiving the item.
• If for some reason, within 14 days of purchase, you are not satisfied with your item and want to return it, the item must be in the condition that you received it.
• We will issue a credit for authorized returns upon receiving and inspecting the returned product. We do not credit the original shipping cost, nor the return shipping cost (unless the merchandise is damaged or defective).

• If you have any questions or concerns, please contact us right away. We're here to service you and to ensure that you are completely satisfied
• We can be reached through the eBay contact seller option.
• We try to respond to emails ASAP. However, please allow 24 - 48 business hours for us to get back to you.
• Our ebay offers are intended for non-reseller consumer use. We reserve the right to cancel or limit the quantity of orders deemed by us to be for resale purposes.
• Our offices are open:
  Monday - Thursday 9:00 AM to 5:00 PM / Fridays 9:00 AM to 1:00 PM

Our goal is 100% customer satisfaction and five star feedback. If for any reason you don't feel you can give us a positive feedback or a 5 star DSR score (Detailed Seller Rating), let us know. We will do whatever we can to right the situation.